A 99.9% Server Uptime

Our hosting platform is based on a reliable, top–hole hardware architecture and a significantly modified Linux version. Thus, no matter what your site is, or how many site visitors you have, or even if there’s a denial–of–service assault, our physical servers will remain up and running and your web sites will stay visible online.

All hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you set up your very own cloud hosting platform, it is crucial to also build your own network architecture. This is why we built a custom–configured internal network in all our data center facilities. Based on high–end Juniper switches and routers, our internal network allows for really fast data transmission rates and is fully redundant.

Therefore, you can enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, irrespective of which hosting offer you’ve picked.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Like with any other service, when it is your cash on the line, you cannot feel really secure. That is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel satisfied with our web hosting service or in case you have to get an even more robust web hosting solution, like a Linux VPS hosting or a dedicated web hosting – we’ll give you a full refund, without any obscure fees or repayment charges.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you have a web hosting company, your tech engineers are of great importance. That’s why we’ve conscientiously gathered a highly practiced group of support engineers, each with many years of experience behind his back. With their help, our company offers 24x7 support with each of our hosting solutions.

And not only that, our company offers a 1–hour response time guarantee. All queries are responded to in less than 60 minutes and our average support ticket response time is less than twenty minutes!

24/7 Technical Support