Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all of our hosting packages, meaning each support question you submit will undoubtedly be responded to within sixty minutes maximum. Our support company members have been educated to very quickly overcome any situation and to supply you with well timed guidance on any issue that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time required. Our team of specialists is going to be on–line for you 24x7x365 to react to all your issues and to resolve any trouble you will have. You will be able to submit a customer assistance ticket from your Web Control Panel or drop an email anytime. Moreover, on working days, you can call us or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while working on your sites within the Control Panel, you could always click on the Help button and pick your problem in the selection of articles that will pop up. We have as well turned the vast majority of content articles into video clips. The collection of video tutorials will load if you click the Videos press button located on the top right.