Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Control Panel you’ll find an in–depth Help section offering a multitude of how–to articles and regularly asked questions. They are contributed by our support team of skillful techs. Just fill in your question and our clever system will give you the most suitable answer.

  • Top quality support service

  • Video Tutorials

  • For people who’d rather discover how to solve a commonly encountered problem by watching a training video, we’ve added a selection of video tutorials to our Web Control Panel. All the instructional videos are brief and easy to grasp. They offer visual demonstrations of different web site management operations.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 customer service with a one–hour response guarantee. A team of accomplished technical support engineers will be online for you to attend to all the queries that you might possibly have. During non–busy times, an answer will be given in even less than 20 minutes.